1. Deployment / L1.5 support engineers to handle all app patches and deployments in lower environments
2. Deployment resources should be on site for the activity though KT can be done remotely.

Responsibilities:

• Plan, coordinate, and execute environment setup, refresh, and deployment activities.
• Ensure proper configuration and version alignment of applications and infrastructure components.
• Track and manage environment availability, ensuring minimal downtime during test cycles.
• Document environment configurations, dependencies, and deployment processes.
• Act as the first point of contact (L1 support) for environment-related incidents.
• Troubleshoot issues in coordination with infrastructure, DevOps, and application teams.
• Maintain a ticket log and ensure timely resolution or escalation of issues.

• Proactive and ownership driven.
• Strong problem-solving mindset.
• Collaborative, able to work across multiple stakeholders.
• Keen interest in process improvements and automation.
• Excellent communication, leadership, and coordination skills.
• Ability to manage multiple priorities and work under pressure.

• Basic Linux administration skills
• Windows administration skills
• Good in shell scripting or PowerShell scripting
• Understanding of CI/CD concepts to execute pipelines
• Basic admin skills for one of the DB – Oracle/MS SQL/PostgreSQL
• Basic Understanding of databases & Store procedures
• Troubleshooting skills
• IT Experience – 3 to 5 years
• Good Oral and written Communication
• Attention to detail